GetAnswers

When you need help from developers to resolve an incident then creating a linked issue is your best option and then use automation to sync those issues.

#GetAnswers #Automation #LinkedIssues

If you are new to Jira then it is very important to understand how project, issue types, workflows and other configurations work together.

#GetAnswers #IssueHierarchy #ConsolidateProgress

When adding a new user to your cloud instance make sure they are given the right role. You don't want to add too many administrators.

#GetAnswers #TrustedUsers #SiteAdministrators

After upgrading your Jira instance you might also have to upgrade your apps. If you are unable to create issues after the upgrade then most likely it is due to a plugin/app which is not working and needs to be upgraded as well.

#GetAnswers #JiraUpgrade #UnableToCreateIssues #Validators

If you have too many projects in your Jira Service Management then there is definitely a problem, let us try to understand how projects work in JSM.

#GetAnswers #JSM #Project

Let us learn how to filter issues based on when they were transitioned from one status to another status. Could this very useful when creating reports.

#GetAnswers #JQL #TransitionDate

Don't let too many people admin your Jira instance, setup a chance control board for configuration changes and use scripts to delegate configuration changes or doing routine things like project creation.

#GetAnswers #ModifyConfigurations #ChangeRequest

After moving issues from one project to another project Jira will create issues in the new project with new issue keys, but your old issue url with old keys will still work because Jira will do the redirect for you.

#GetAnswers #Redirect #MoveIssues

You cannot display your sub-tasks transition screen on the parent issue's transition. To copy or edit sub tasks fields on parent transition you need to use automation.

#GetAnswers #Automation #ParentTransition

You can use Jira's bulk change feature to revert the changes you just did but how would you identify those changed issues?

#GetAnswers #BulkChange #Revert